| Frequently
Asked Questions |
| Public
Services Department |
Why does my water look like
milk?
When there is a water main
line break or a need to shut one off for a repair,
air will get into the line. When air and water mix,
the combination resembles milk. |
Why has
my water bill increased?
Perhaps a leak has occurred
on the customer’s side or a simple miss-read
of the meter that month.
Call 566-3116 for
additional information.
|
Why do I have low water pressure?
The water meters have screens.
Sometimes sediment will clog the screen as well
as the screen on the faucets in the home. |
Why
is my water discolored?
Sediment and iron
are found in water and when fire hydrants have to
be flushed or a line repaired; the water is stirred
up. The water may be discolored but is safe to drink.
|
Why is my water and sewer
bill going up?
Water and sewer rates increase
to help pay for line upgrades, which is beneficial
to all citizens within the city limits. |
Why
doesn’t the City pick-up carpet or construction
debris?
Building rubbish must be
removed and disposed of by the contractor, the
builder or by the owner of the property. The
City does not pickup rubbish from construction,
remodeling or repair on houses, commercial
buildings and other structures. |
Why weren’t my
limbs picked up?
Tree trimmings must
not exceed six inches in diameter or sixty inches in
length. All wood larger than three inches in
diameter must be cut to a maximum of thirty inches.
Tree trimming are to be placed with the cut end
towards the road.
Call Clearing
House at 599-5658 for the yard waste pickup schedule
for your address and other information. |
Why
weren’t my leaves picked up?
Loose leaves must be placed at curbside
from October 1 through March 31 so the vacuum collector
hose can reach them. Other times they are to
be bagged or placed in a yard waste container. No tree limbs, shrubs
or other material shall be mixed with the leaves. |
Why hasn’t my
dumpster box been dumped?
The Dumpster may
have
been blocked by a vehicle. Call Clearing House at
599-5658 to verify your pickup schedule. |
Why was
my garbage not picked up?
All rollout carts must be
rolled out to the street by 6:00 a.m.
on the scheduled day
of pick up. |
How do I dispose of old washers,
dryers, refrigerators and hot water heaters?
Call Clearing House at
599-5658 to schedule a curbside pickup and then
place the items to avoid blocking the roadway or
view for drivers.
Refrigerator and Freezer doors need
to be removed and turned face down. |
